Privacy Policy

The AECC Company respect the privacy of the visitors to the aecc.sa website and the local websites connected with it and take great care to protect your information. This privacy policy tells you what information we collect from you, how we may use it and the steps we take to ensure that it is protected.
Data protection is a matter of trust, and your privacy is important to AECC. AECC shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. AECC will only collect information where it is necessary for AECC to do so and AECC will only collect information if it is relevant to its dealings with you.
AECC will only keep your information for as long as AECC is either required to by law or as is relevant for the purposes for which it was collected. You can visit the AECC website and browse without having to register for an Account.

1. Data that AECC collects
Your personally identifiable data (first name, last name, email, billing information such as credit card number and billing address) is processed by AECC.

Your data is collected and processed to:

    (a) Administer your Account;
    (b) Process your Orders (including but not limited to delivery of the Products);
    (c) Verify and carry out financial transactions in relation to payment you make online (including but not limited to payment verification, fraud protection and credit risk reduction);
    (d) Provide you with the services and information offered through the Platform;
    (e) Undertake direct marketing;
    (f) Audit the downloading of data from the Platform;
    (g) Improve the layout and/or content of the pages of the Platform and customize the Platform for users;
    (h) Identify visitors on the Platform;
    (i) Carry out research on AECC demographics; and/or
    (j) Send you information which AECC deems you may find useful or which you have requested from AECC (including information about AECCs’ Products, its newsletters, sales or promotions; information relating to other companies in AECC group or AECC business partners), provided you have indicated that you have not objected to being contacted for these purposes.

AECC will use your personal data only for the purposes indicated above.
AECC mainly does business in the Middle East and most data that it collects and processes is in those countries. By giving your data to AECC, you agree to it being transferred to its commercial partners, who may be located in a country outside the GCC, where other standards of data protection might apply, including to companies whose intervention as data processors, acting on behalf and under the control of AECC, is required to accomplish the purposes indicated above.
Subject to the above, AECC will not disclose, sell, rent or exchange such personal data to any other organization or entity, unless you are first notified and expressly agree, or as otherwise required by law.
Your actual order details may be stored on AECC’s server but for security reasons cannot be retrieved directly by AECC. However, you may access this information by logging into your Account on the Platform. There you can:
    (a) View the details of your Orders that have been completed, those which are open and those which are shortly to be dispatched; and
    (b) Administer your address details, bank details and any newsletter to which you may have subscribed.

AECC draws your attention to the fact that you have the right to access and restrict your data and, where appropriate, request rectification of any incorrect data relating to you.
The Platform may contain links to other websites not owned or operated by AECC. Please be aware that AECC is not responsible for the privacy practices of such websites and that this Privacy Policy applies solely to data collected by AECC.

 

2 . Other uses of your personal information
Subject to obtaining your consent, AECC may contact you by email with details of other Products. AECC may use your personal information for direct AECC related marketing (including opinion and market research).
AECC may also send you other information about AECC, the Platform, AECCs’ Products, sales promotions, AECC’s newsletter and other information related to other companies in AECC group or AECC business partners. If you would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the unsubscribe link in the newsletter that AECC sends to you.
AECC may further anonymize data about users of the Platform generally and use it for various purposes, including ascertaining the general location of the users and usage of certain aspects of the Platform or a link contained in an email to those registered to receive them, and supplying that anonymized data to third parties such as publishers. However, that anonymized data will not be capable of identifying you personally.

 

3.  Third parties and links
AECC may pass your details to other companies in AECC group. AECC may also pass your details to AECC agents and subcontractors to help AECC with uses of your data as set out in this Privacy Policy. For example, AECC may use third parties to assist AECC with delivering Products to you, to help it to collect payments from you, to analyze data and to provide AECC with marketing or customer service assistance. AECC may exchange information with third parties for the purposes of fraud protection and credit risk reduction. AECC may transfer AECCs’ databases containing your personal information if AECC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information and to any other third party with your prior consent to do so. We may also disclose your personal information, as required by law, such as to comply with a subpoena, or similar legal process, when we believe in good faith that disclosure is necessary to protect our rights, protect our safety or the safety of others, investigate fraud, or respond to government request.

Other than as set out in this Privacy Policy, AECC shall not sell or disclose your personal data to third parties without obtaining your prior consent unless this is necessary for the purposes set out in this Privacy Policy or unless AECC is required to do so by law.

The Platform may contain advertising of third parties and links to other sites or frames of other sites. Please be aware that AECC is not responsible for the privacy practices or content of those third parties or other sites, nor for any third party to whom it transfers your data in accordance with this Privacy Policy.

 

4. Use of Facebook and Twitter social plugins
The Platform may use social plugins provided by the social network facebook.com, operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identifiable by a Facebook logo or the notice “Facebook Social Plugin”.

The Platform may use social plugins provided by the social network twitter.com, operated by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA (“Twitter”). The plugins are identifiable by a Twitter logo or the notice “Twitter Social Plugin”.

The Platform may use social plugins (“plugins”) provided by the social network linkedin.com, operated by LinkedIn Ltd., 2029 Stierlin Court, Mountain View, CA 94043, USA (“LinkedIn”). The plugins are identifiable by a LinkedIn logo or the notice “LinkedIn Social Plugin”.

When you visit a page of the Platform that contains a social plugin, your browser establishes a direct connection to Facebook and/or Twitter servers. Facebook and Twitter directly transfer the plugin content to your browser which embeds the latter into the Platform, enabling Facebook and Twitter to receive information about your having accessed the respective page of the Platform. For this purpose, the internet address of the visited site (your IP address included) is transferred to a USA-based Facebook and/or Twitter server where the data are stored. This occurs even if you do not have a Facebook or Twitter account or are not logged into Facebook/Twitter at the time.

If you are logged into Facebook, your visit can be assigned to your Facebook account. If you interact with the plugins, for example by clicking “Like”, or entering a comment, the corresponding information is transmitted from your browser directly to Facebook and stored by it. The information can also be published on Facebook, and shown to your Facebook friends.

For information on the purpose and scope of data collection by Facebook/Twitter/ LinkedIn and how it is processed and used, as well as your rights in this respect and settings options for protecting your privacy please visit Facebook’s privacy policy https://www.facebook.com/fbprivacy, Twitter's privacy policy (https://twitter.com/privacy) or LinkedIn’s privacy policy (http://www.linkedin.com/legal/privacy-policy)
Single Sign-On

Chat
We use a Whatsapp chat feature to assist you with any general enquiries you may have. If our chat feature is offline we will collect your name and email address so that we may reply to your request. We may require you to provide us with your name and email address, in case we had to come back to you with a reply to enquiry.

 

5. Cookies

AECC also collects non-personally identifiable information passively using "cookies" and "action tags".

5.1 Cookies

"Cookies" are small text files that are placed on your computer in order to identify your web browser and the activities of your computer on the Platform and other websites. AECC may use Cookies to allow it to statistically monitor how you are using the Platform to help it improve its online offerings or to determine the popularity of certain content. AECC furthermore sends a "session cookie" to your computer when you log in to the Platform. These session cookies allow AECC to recognize if you visit multiple pages during the same browser session, without needing to re-enter your login information multiple times. Although most browsers are initially set to accept cookies, you may reset your browser to notify you when you receive a cookie or to reject cookies generally. Most browsers offer instructions on how to do so in the "Help" section of the toolbar. Please be aware that for technological reasons if you decline the use of cookies you will be unable to login to the Platform.

5.2 Action Tags

"Action tags" also known as web beacons or gif tags, are a web technology used to help track website usage information, such as how many times a specific page has been viewed. Action tags are invisible to you, and any portion of the AECC Platform, including advertisements, or email sent on AECC behalf, may contain action tags. AECC may select and use from time to time different third parties to track Platform usage through action tags on the Platform.

By using cookies and action tags together, AECC is able to gain valuable information to improve the AECC Platform and online offerings and measure the effectiveness of the AECC advertising and marketing campaigns.

5.3 What kind of information is stored in cookies?

The cookies used by AECC may be used to store any personal information. AECC cookies may be traced back to an individual user with extensive research. Once a cookie is activated, it is given an ID number, which is solely used for internal reference and may be used to identify the user and access personal information, such as your name or IP address. The information AECC receives from the cookies allows AECC to assess which pages of the Platform are visited the most and see which products were most popular etc.

5.4 Does AECC use third party cookies?

Cookies from specific business partners are allowed by AECC for the purpose of tailoring their adverts to your tastes and browsing habits, so cookies from some of AECC partners may be stored on your computer when you visit the Platform. These cookies are temporary/permanent cookies, which will be automatically deleted from your computer at the end of their lifespan. (The data stored is collected at certain times, allowing these companies to see which content has been viewed most frequently. Third party cookies have the sole purpose of allowing AECC partners to advertise products that may interest you.
Our partners, affiliates, tracking utility companies and service providers may use cookies to enhance the customer's online shopping experience .The use of cookies by our partners, affiliates, tracking utility companies and service providers is not covered by our privacy policy. We do not have access or control over these cookies.

5.5  Declaration of Consent

By using the Platform, I hereby give permission for my user information to be stored on cookie files. I also allow these files to remain on my computer after I have ended my browser session so they may be used upon my next visit to the Platform. I reserve the right to retract this permission by changing my browser setting to refuse cookies.

 

6.  Log information

6.1 General
Every time you visit AECC, information is sent from your browser to AECC server log files, where it will be saved. The information transferred includes: time and date of visit to the Platform, which pages were viewed, IP address, URL of site that referred you to AECC, how much information has been stored and which browser you have been using.

The information stored in this log file is then used to improve the shopping experience on the Platform by making AECC’s navigation more user-friendly, finding errors quickly and directing AECC servers capacity to where it is needed most. For example, this information allows us to work out AECC busiest times and plan enough server power for those times to keep AECC site running as quickly as possible.

6.2 Consent

By using the Platform, I am giving AECC permission to analyze and use protocol data to develop and optimize their online shop.

 

7. Security
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
To ensure secure online payment and security where sensitive personal data is involved, the AECC Platform uses SSL (Secure Socket Layer) technology. For further information, please consult your browser’s security specifications.

 

8. Consent
By submitting data to AECC or AECC agent or using the Platform you consent to AECC use of your data in the manner set out in this Privacy Policy including all services provided used by AECC or third parties to verify your identity.

 

9. Your rights
If you are concerned about your data you have the right to request access to the personal data which AECC may hold or process about you. You have the right to require AECC to correct any inaccuracies in your data free of charge.
If your personal information changes, or if you no longer desire our service, you may [correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it]
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

10. Unsubscribe from newsletter
Since AECC wants you to stay tuned with AECC fantastic offers, we suggest you to keep your newsletter subscription active, but you can of course unsubscribe from AECC newsletter at any moment.
The easiest way to unsubscribe is to click on the unsubscribe link you receive at the bottom of your daily newsletter.

 

11. Changes to this policy
We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.